Privacy Policy

Oregon Consumer Privacy Act (OCPA) Compliant

Effective Date: 1/14/2025

Bend Cabinet & Stone (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect personal data in accordance with the Oregon Consumer Privacy Act (OCPA) and other applicable laws.

Information We Collect

We may collect the following categories of personal data:

• Identifiers: Name, email address, phone number
• Customer Communications: Information submitted through contact forms, consultations, or support requests
• Design Inputs: Information voluntarily provided when using our AI design tools (such as room details, preferences, or uploaded content)
• Internet Activity: IP address, browser type, pages visited, and interactions with our website

How We Use Personal Data

We use personal data to:

• Provide home design services and support material ordering
• Operate and improve our AI design tools
• Respond to inquiries and customer requests
• Communicate relevant updates or information
• Maintain website security and performance

Disclosure of Personal Data

We do not sell personal data.

We may disclose personal data to:

• Service providers (hosting, analytics, communications) strictly to operate our business
• Legal or regulatory authorities if required by law

AI Design Tools

Data submitted through our AI design tools is used only to generate design visualizations and improve tool performance. AI outputs are provided for inspiration and planning purposes only and should not be relied upon as final construction or material specifications.

Your Privacy Rights Under the OCPA

If you are an Oregon resident, you have the right to:

• Access your personal data
• Correct inaccuracies in your personal data
• Delete personal data we have collected
• Obtain a copy of your personal data (data portability)
• Opt out of targeted advertising or profiling (if applicable)

To exercise these rights, contact us using the information below. We will respond within the timeframe required by the OCPA.

Cookies & Tracking

We use cookies and similar technologies to understand site usage and improve performance. You may control cookies through your browser settings.

Data Security

We take reasonable administrative and technical measures to protect personal data. However, no system is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be reflected by the Last Updated date above.

Contact Information

To submit a privacy request or ask questions about this policy:

• Business Name: Bend Cabinet & Stone
• Location: Oregon, United States
• Email: jennifer@bendcabinetandstone.com

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